The only limitation of satellite broadband is you need line of sight to the satellite delivering the service you’re considering. However, don’t worry, if there’s a building or tree in in the way, talk to us – there are lots of options for mounting the dish maybe at ground level or on an adjoining building.
Also, as we offer services on 3 different satellites, all in different parts of the sky, we’re pretty sure we’ll find a solution that will get you online.
The easiest way to visualise the line of site to the satellite that serves the product you’re considering is to download either the DishPointer Pro app or DishPointer Map app.
You can find these here:
If you want see where the Tooway satellite is, add your address or postcode, select 9E Eutelsat 9A Eutelsat KA-SAT 9A from the satellite list drop down, then click GO! on the satellite drop down line.
If you want to see where the SES Broadband satellite is, add your address or post code below, adjust the drop down to 28.2 E Astra, then click GO! on the satellite drop down line.
If you want to see where the Avanti satellite is, adjust the drop down to 33.5 W Hylas 1, then add your address or post code below and adjust the drop down to 28.2 E Astra, and click GO! on the satellite drop down line.
You’ll also see the bearing to the satellite, below the map, which can help if you’re planning an installation.
If you’re holding out for fibre, don’t! If fibre arrives in your area, contact us and we can switch you over to one of our competitive fibre tariffs, or if for some reason we can’t beat another suppliers’ fibre offer then return your kit and we’ll happily release you from your contract.
You won’t find a better deal anywhere else, but if you do, we’ll match any like for like tariff. Simple as that.
We offer free 7 days a week technical support when other providers charge for this service.
If you’re not completely satisfied with your new satellite system, simply cancel your account within 14 days of installation and get a full refund on purchased hardware.