Europasat is the only truly pan-European provider of satellite internet services and our customers are located in 28 countries.
Because of our relationship with the networks that provide the infrastructure in orbit, we can connect you to the best service, pretty much wherever you are.
In addition to this, we are proud of our record in terms of customer support and also our underlying technical ability which is the envy of the industry.
On top of all this, being a Europasat customer brings some distinct and valuable advantages such as our Fibre and Price guarantees, which give you the reassurance you need.
Our 14-day guarantee enables you to install the system and test the connection speeds without any obligation. If for whatever reason you aren’t completely satisfied, we’ll return to your address at a convenient time, uninstall the system at no extra cost and cancel your contract.
We offer rock bottom prices, but if you happen to find a cheaper like for like web deal, just speak with one of our customer service team.
If you’re worried about ordering satellite broadband with a 24 or 36-month contract because you think fibre optic broadband might still come to your home or office, don’t worry.
If at any time in the minimum contract period you get the ability to connect to fibre optic broadband at the premises where your satellite-based broadband is to be installed, simply contact us and we’ll provide you with our own competitive fibre broadband rates. If we can’t beat another supplier’s fibre offer, then simply return the complete satellite broadband system, along with all parts in working order, at your own cost, along with evidence that fibre has arrived, and we’ll happily release you from your contract.
Enjoy the fastest satellite systems available in Europe with download speeds up to 22Mbps and upload of up to 6Mbps.
Need more data? No problem. Buy volume boosters from as little as £9.99 per GB or simply upgrade.
On selected tariffs, unlimited overnight data is either included or can be added as an optional extra. This is perfect for larger file downloads, software updates or downloading films/TV programs so that your normal data allowance is not used up.
Again, on certain tariffs, you can either choose to purchase the equipment outright or rent it from us for reduced setup costs. When renting you are on a 24-month minimum term contract which becomes a monthly rolling one after the initial 24 months. Renting customers will never own the equipment but benefit through reduced set-up costs.
All the satellite systems we offer are self-installable, a popular route if you’re handy with a screwdriver. If you opt for a self-install option, we’ll provide you with all the necessary installation manuals to get you up and running. If you do have any issues whilst setting up your new system, our technical support team are available 7 days a week to assist.
Professional installations are carried out by a local trained satellite engineer who will also configure a wireless router for you if you purchased this when placing your order.
Start using your new system quickly. Once you have received your equipment from us you could be up and running on the same day if you chose to self-install. Professional installations occur within a week to 10 working days on average.
Enjoy a 5% discount from your airtime bill if you choose to pay us annually in advance rather than monthly.
Unlike other providers, we provide technical and customer support 7 days a week.
Our normal office hours are 9.00am till 5.00pm UK time, Monday to Friday, 10.00am till 3.00pm Saturday to Sunday.
We aim to respond to all emails within one working day.
(On bank holiday days support tickets will be dealt with on a best endeavour basis.)
Start earnings referral commissions to offset the cost of your own system. Take advantage of our £50 referral reward for each person you recommend who becomes a Europasat customer. Your friend also receives £50. Get more information.
Any orders placed either on our website or on the phone are dispatched same day for next day delivery (mainland UK), free of charge. Saturday deliveries are available for an extra charge.