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Our 14 day cooling off period enables you to install the system and test the connection speeds without any obligation. If for whatever reason you aren’t completely satisfied, we’ll return to your address at a convenient time, uninstall the system at no extra cost and cancel your contract.
We offer rock bottom prices, but if you happen to find a cheaper like for like web deal, just speak with one of our customer service team. Also, if you’re worried about ordering satellite broadband with a 24 or 36 month contract because you think fibre optic broadband might still come to your home or office, don’t worry. If at any time in the minimum contract period you get the ability to connect to fibre optic broadband at the premises where your satellite based broadband is to be installed, simply return the complete satellite broadband system, along with all parts in working order, at your own cost, along with evidence that fibre has arrived, and we’ll happily release you from your contract.
Start earnings referral commissions to offset the cost of your own system. Take advantage of our £50 referral reward for each person you recommend who becomes a Europasat customer. Your friend also receives £50. Get more information.
Unlike other providers, we provide technical and customer support 7 days a week. Our normal office hours are 8.00am till 6.00pm UK time, Monday to Saturday, 10.00am till 4.00pm Sunday. We aim to respond to all emails within one working day. (On bank holiday days support tickets will be dealt with on a best endeavour basis.)
Any orders placed either on our website or on the phone are dispatched same day for next day delivery (mainland UK), free of charge. Saturday deliveries are available for an extra charge.
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