We’re on the move!
We’re delighted to tell everyone that on Friday 24th August 2012 EuropaSat (formerly ToowayDirect) and Tariam are relocating to a brand new H.Q. and warehouse facility in Bicester, Oxfordshire. This means we’re now going to be located just north of junction 9, M40 as opposed to just south.
Although this move is literally ‘just up the road’ in terms of geography, we feel its very significant in terms of our commitment to our customers, partners and resellers and our pledge to be the best at what we do.
Our on-going expansion and the phenomenal success of satellite broadband and Tooway has meant that we need more room for our people, and particularly a larger warehouse area to hold the stock to cope with demand for the product.
Part of the reason for the move is also to give us the space and environment to improve customer’s day-to-day experience dealing with us. Our new office will house a new test facility and purpose build demonstration suite to provide our customers with a real-time feel of our services.
EuropaSat Managing Director Andrew Walwyn said
“The significant upgrade in performance of the Tooway product in July has further strengthened the market for satellite broadband across Europe and we really need this new facility to be able to reliably deliver on our customer service goals.
“We want to be able to give our customers and resellers a really fast and dependable turn round on new orders, and the new warehouse and logistics facility will enable us to do that.
“We’ve found that the option to “try-before-you-buy” has been tremendously popular with consumers, and therefore we’ve created a more suitable environment for everyone to come in and try the Tooway product and see just how good it is.”
We hope to be able to maintain all Customer Support and Customer Service telephone numbers and email addresses as normal during the move, but if we appear slow to respond on Friday, please bear with us. We will be closed over the weekend and on bank holiday Monday. All on-line systems ordering, billing and support, will continue 24/7 without interruption over the period.
We hope that there will be a virtually seamless transition as far as customers are concerned, but please note these news addresses for correspondence and our new phone numbers.
Our new address is
108 Churchill Road
Telephone +44 (0)1869 356 166
Facsimile +44 (0)1869 722 799